Returns & Exchanges Policy

To protect product freshness and safety for all customers, we maintain high standards for all returned beauty items.

7-Day Notice Window

Unopened & Sealed

Refunds & Credit

Requests for returns or exchange of eligible items must be initiated within 7 days of receiving your order.

Due to hygiene standards for body care and cosmetics, items must remain unopened, unused, and in original packaging.

Once returned products are verified, refunds are processed swiftly to your original payment method or store credit.

Steps to Initiate a Return

Contact Support

Secure Package

Inspection & Refund

Send your order number, purchase receipt, and reason for return to our support team.

Carefully pack the unused item with all original seals intact to avoid shipping damage.

Our team inspects the returned product and issues your approved refund or replacement.

Need help with a damaged order?

If you received an incorrect or damaged item, reach out immediately for assistance.